FAQs

FAQ (Frequently Asked Questions)

Q: Where do you ship?
A: We currently ship to addresses within the United States only.

Q: How long does delivery take?
A: Orders are processed within 1–3 business days. Delivery usually takes 8–14 business days depending on your location.

Q: Which carriers do you use?
A: We ship using Uniuni, CJPacket Ordinary, USPS, DHL, and FedEx, depending on location.

Q: How much is shipping?
A: We charge a flat rate shipping fee, shown at checkout.

Q: How do I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking number.

Q: What is your return policy?
A: We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please see our Return & Refund Policy for details.

Q: Do you accept exchanges?
A: Yes, we only replace items if they are defective, damaged, or incorrect.